Enjoy Your Stay

Hotel Policies

Hotel Policies For Riad Dar Nor

At Dar Nor, we are dedicated to providing every guest with an authentic, comfortable, and memorable Moroccan experience. To help ensure an enjoyable stay for everyone, we kindly ask that you take a moment to review the following hotel policies.

Check-in &
Check-out

Check-in: From 12 :00 PM
Check-out: Until 12:00 PM

If you require an early check-in or late check-out, please let us know in advance. We will do our best to accommodate your request, subject to availability.

Reservations &
Payments

-Reservations can be made directly through our website or through our trusted booking partners.

-Depending on the selected rate, a prepayment or deposit may be required to confirm your reservation.

-All additional services requested during your stay must be settled before departure.

Cancellation
Policy

Cancellation and prepayment policies vary depending on the selected room type and booking conditions. Please review your reservation details carefully before confirming your booking.

For reservations made through third-party platforms such as Booking.com, Expedia, or Airbnb, the cancellation policy of the respective platform applies.

Children

-We warmly welcome children of all ages.

-Children under the age of 3 stay free of charge when sharing existing bedding with their parents.

-Baby cots and extra beds are available upon request, subject to room size and availability.

Breakfast

-A complimentary traditional Moroccan breakfast is served daily using fresh local ingredients.

-Breakfast is normally served each morning between 8:00 AM and 11:00 AM.

Airport Transfers

Private airport transfers from any designated destination can be arranged upon request with an additional fee.

Please contact us before your arrival to organize your transfer.

Activities & Experiences

Our team will be pleased to help you organize memorable local experiences, including:

Camel rides Horse riding Quad biking Traditional Hammam & Spa Guided Medina tours Excursions around Essaouira

Booking in advance is recommended.

Smoking Policy

Dar Nor is a non-smoking riad.

Smoking is permitted only in designated outdoor areas.

Pets

Unfortunately, pets are not permitted inside the riad.

Quiet Hours

To preserve the peaceful atmosphere enjoyed by all guests, we kindly request that quiet hours be respected between:

10:00 PM – 8:00 AM

Personal Belongings

While every effort is made to ensure the security of our guests, Dar Nor cannot be held responsible for personal belongings left unattended.

Visitor Policy

For the comfort and security of all guests, only registered guests are permitted in the rooms unless prior authorization has been granted by management.

Accessibility

As Dar Nor is a traditional Moroccan riad located within the historic Medina of Essaouira, some areas include staircases and architectural features typical of historic buildings.

Guests with specific accessibility requirements are encouraged to contact us before booking.

Liability

Dar Nor shall not be held liable for delays, interruptions, or circumstances beyond its reasonable control, including severe weather conditions, transportation disruptions, or other force majeure events.

Respect for the Riad

Our riad is designed as a peaceful retreat where guests can relax and enjoy authentic Moroccan hospitality.

We kindly ask all visitors to respect fellow guests, staff members, and the property's tranquil atmosphere throughout their stay.

Need Assistance?

contact us : +212 666-932721